"Our project was to completely remodel the kitchen of our ...see more
“Our project was to completely remodel the kitchen of our Downers Grove house. We shopped around quite a bit across the well established builders in the suburbs of Chicagoland area. We decided to go with Normandy Builders and we couldnt have been happier with the overall experience – from design to completion and post completion support!
Our designer, Bryan Brisky, was one of the reasons my wife leaned towards Normandy, she felt very comfortable with the relationship she built and the straight forward and well established grounding the designer brought in to our project. The overall vision my wife had for the project was quite different and part of creativity was successful because of the insight Bryan provided. He not only listened to what my wife wanted, but also provided fiscally responsible decision points that helped us ensure we didnt go over/above what we should spend (bang for buck).
Once the project kicked off, one of the best things that happened to us was we were assigned Chris Tomko. He truly was the most amazing person outside of our designer from Normandy that made the process completely seamless. Case in point, we had a pre-planned vacation for a week and Chris was checking in daily with the progress of our project as he normally did but was very extra involved to ensure we werent nervous all while construciton was ongoing during our vacation. There were several timelines within our project that were hit right on the time as planned, if not earlier, all while supply issues happened – Normandy has a very good reputation and flex with their vendors so it was good to get proper results even when things didnt go well since they made things right. Example, some of our cabinetry wasn’t fully perfect, minor flaws but they re-ordered and replaced them.
Our project entailed several plumbing, electrical, drywall, etc. milestones and Normandy worked seamlessly with the village permit department and pre-post inspection approvals.
During construction there were no problems, at all, Normandy fixed any issues as needed that impacted our existing house if anything happened. Example, we had a minor drywall scrape and they fixed it.
Of course, we paid as part of our fees the use of air filters, coverings for furniture, close out of rooms so dust doesnt go to those rooms, etc but we definately GOT WHAT WE PAID FOR in the end.
My project also included adding a new sub-panel in my basement for electricity for my higher grade appliances, new coffee station with built in cabinetry, bigger exaust output and input for air, electric car supply to my garage via basement.
Normandy continues to ensure quality is of utmost importance – backed by 5 years of warranty for workmanship. I had them stop by to re-caulk the kitchen area and they are very good at just standing behind their work.
Yes, it was a bit more than other builders but i was happy parting away with a small percentage extra because it turned out to be the best way to put my money to work. Had I gone with other bigger builders or smaller ones, I am not sure if I would be given attention AFTER THE PROJECT WAS COMPLETED!”