"Any remodeling project is significant and disruptive if you live there while it is being carried out. Given everything, I would trust Normandy Remodeling any day of the week. They are very good at what they do. It is a hassle, and I think they try to normalize that hassle. At the end of each day, they cleaned as well as they could. They try to make the process as simple as possible for the type of work they do. I have a lot of respect for them and what they do with their designs. All the individuals they employ are excellent. Without any hesitation, they would take care of any problem I brought up, no matter how small, and make it right. They are reliable, and I value them greatly. We recommend them to so many people because of this. We will definitely contact them if we have any additional projects."

"Normandy did a great job on our bathroom remodel. We could not be happier."

"We have had a very positive experience."

"We were pleased with the whole experience, from planning through construction."

"This was my second time working with Normandy on a rehab project. They were organized, and the results were amazing."

"We were pleased with the whole experience, from planning through construction."

"We are thrilled with the remodel of our bathroom!"

"We are extremely happy with the results!! Wouldn't have changed anything!!"

"Jennifer Cross was conscious of my budget. She worked with me to help me find things that fit my budget and my style. Bill was communicative. He managed all the little questions I had and was responsive to questions. I would recommend Normandy Remodeling in a heart beat."

"My review today is for Normandy Remodeling's designer, Liz Reifschneider. What a gem she is. Not only did she help us create a light and airy kitchen in a Chicago high rise after downsizing from a large home, she made the entire process seamless and easy. Her ideas and precision in planning made us feel very comfortable and confident. Liz was always available to answer any question and kept us updated as the project unfolded. We would definitely use Liz again (already planning a bathroom reno) as she listened to our taste and added her flair for design. Liz is a true professional with a very patient nature and kind heart."

"The project and working relationships were high quality. We understand and appreciate it comes with cost. And for us, it was worth it."

"Laura was kind and patient with us and was a joy to work with. We came into the project with clear ideas on both layout and materials, and she was excellent with managing our project, offering solutions when our original plan needed tweaking, and was an effective communicator. We overall enjoyed our experience of working with Laura."

"Working with Normandy was truly a great experience. Kathryn and Shawn were both so amazing, responsive, professional and accessible at all times. We cannot say enough wonderful things about them and about Normandy. We would highly recommend Normandy Remodeling again."

"Can’t wait to work with them again!”

"Normandy recently completed renovations to our living room and dining room including built-in cabinets, fireplace mantle and marble surround. Our designer Amanda was awesome from beginning to end, incredibly knowledgeable and easy to work with. We look forward to working with Amanda and Normandy again for our next project!"

"Karen Chanan is a very talented and dedicated designer with excellent follow-thru. The kitchen is a show-stopper with recessed shadow box ceiling and a lighting plan that features great task lighting and selectable atmospheric lighting to change the mood from workplace to party mode with the flip of a switch. I appreciated her knowledgeable guidance in selecting colors, materials and fixtures. I wouldn't change a thing!"

"So thankful for your talent and wonderful work. We get to enjoy our beautiful kitchen everyday and we do!"

"We are very pleased with our remodeling project. Every trade that worked at our home was very professional and polite. From the start, our designer, Maury Jones, offered his professional insight to ensure a beautiful outcome for our kitchen and basement. Our construction supervisor, Brian Preston, communicated with us on a daily basis and promptly answered any questions or concerns that we may have had. Also, each trade cleaned up on a daily basis under his leadership. We would gladly recommend Normandy Remodeling & Construction to anyone considering having the same done at their homes."

"The condo is breathtaking. My family is so happy for my mom and is so appreciative of your services. It was a tough road due to obstacles beyond our control from a pandemic, to a strict condo board, to defective cabinets and so on! We are grateful for you patience and your time. John, you are truly an inspiration as a human being."

" I only made my decision to go with Normandy Remodeling after I met with Ashley. This was a 20-year dream of mine and Ashley helped make the dream come true. She took the information that I shared about what my husband and I wanted and developed a wonderful plan. I found Normandy Remodeling extremely easy to work with. It could have been a very difficult situation during this COVID-19. It was a 10-week process that they made easy for us. We received a letter in the mail which I call an expectations letter. This was a brilliant thing for them to do to help us understand what was going on. The superintendent for the project came over and went over that letter with us before the work was started."

"Normandy just completed a third project on my home. They did my kitchen and 2 bathrooms. My designer, Jennifer Cross is the best! The staff, superintendents, and tradesmen are top notch. They stand by their work and are very customer focused. I highly recommend Normandy for home remodeling!"

"We feel they are an excellent company to work with. We highly recommend them."

"Troy has been working on our home projects since he was a rookie architect. Now he's the director of design and still took the time to come out and help me set up the replacement of 5 windows, a somewhat small project. Comparable to having the CEO of Ford come over to change your oil. He said to do it correctly would require 3 trades, it did. He said it would would be pricey, it was. They look great and seal like bulkheads when they are closed. Installed in time before winter, no more drafts in the house. Very pleased and remember, when it comes to home improvement the cheapest thing your ever buy is usually the most expensive thing you will ever own."

Working on our master bath addition was the breeziest project we've ever done. Normandy was easy to work with and took the pain out of a major house project with a dual working couple with kids. They made it as seamless as possible, going above and beyond when we ran into minor hiccups. Ken Garrison was our general contractor, and he is an absolute gem. He worked well with Bill Peterson, our designer, who was also great to work with. The subcontractors were all courteous, professional and produced quality work. I would highly recommend Normandy and plan to do any other projects with them.

"From start to finish the entire project was done to the highest standards. I have recommended Normandy Remodeling, Ken Garrison, and Kathryn O'Donovan to other families, friends, and neighbors. They have become good friends because they are just really great people. They hire the best contractors for all electrical, carpentry, etc. and we will use them again in the future as often as we have building projects."

"Normandy did a kitchen remodel and two story addition for us—we couldn’t be happier. Our designer, John Long and our project supervisor, Chris Beck, were terrific."

"As the saying goes you get what you pay for. Normandy was not our lowest priced contractor for a bathroom gut but we felt very comfortable working with Chris Ebert. Our bathroom was gutted while we were away and Ken Garrison managed the project and we are very please with the end result.  Ken and Chris were professional throughout the project and kept us well informed. The project was finished ahead of schedule and the bathroom and surrounding area was thoroughly cleaned. I would those who are willing to pay for top notch work to strongly consider Normandy, to not would be a mistake."

"I felt that Jeremy did a great job with the plans and when we needed to make changes he did those in a way that still kept the integrity of the original plan. We also appreciated them addressing other issues with the remodeling and keeping cost in line to repair them. We thought Tyler was a great Superintendent, he always got back to us in a timely manner and kept us up to date with all of the scheduling."

"Leslie and Bruce were fantastic. The Carpenters and Subcontractors were great. They treated us like family. We appreciated the fact that Bill the plumber took the time to explain what they were doing to my 4-year-old. I would highly recommend them and will use them for future projects."

"Ashley was very easy to work with, and very helpful. My husband and I had never done a remodeling project like this before so we were "newbies" in a lot of ways. She was patient and did a nice job walking me through the processes that were very new to me. I learned a lot!"

"We recommend Normandy for several reasons and top ones being their level of professionalism in working in our home by way of performing quality work and being respectful to keep the surrounding home clean. The project management team was very professional and very communicative to ensure we always knew exactly where the project status was at. Finally, the designer we worked with was fantastic - she provided an alternate solution for the layout for our bathroom that was much more efficient than what we had envisioned based on existing constraints and she worked very well within our budget. We will definitely work with Normandy for future home improvement projects and recommend them to others if you are looking for high quality and headache free performance."

"Although our kitchen design project is just beginning, we would like to give a shout out to our designer, Brooke Voris.  She made us feel comfortable right from the start and her ideas are ultimately why we decided to choose Normandy for our remodel!"

"We were happy from start to finish. They worked within our budget. They kept us informed and were very clean. The subcontractors were great also."

Bill Peterson and Paul were amazing. They were helpful, kind, friendly, professional, and extremely knowledgeable. I would surely call Normandy again for future renovations.

"Residential Designer, Maury J. from Normandy Remodeling came to our house to discuss ideas for an upstairs addition to our small and older Chicago home. He was honest and realistic about the possibilities, while respecting our finances and we greatly appreciated that more than anything. Maury listened to our ideas first, and then presented us with many factors to think about, rather than pushing us into one direction. It looks like it might not be in our best financial interest to pursue the addition to our home and we appreciate Maury for guiding us to this conclusion. I would highly recommend working with Maury because of his experience and honesty."

"Jennifer, our designer, was wonderful. She was exceptionally creative, she listened to our suggestions and she helped move things along when work slowed a bit. She is an outstanding asset for Normandy."

"We are thrilled with our new kitchen and the entire experience with Normandy Remodeling. Our designer Kathryn O'Donovan and project manager Bill Thomas made the entire project a pleasure with their expertise and professionalism. We had numerous questions and requests and every single one was dealt with in a timely and professional manner. Our kitchen is beautiful and we are grateful for the job Kathryn and Bill did for us. We highly, highly recommend Normandy to anyone thinking about remodeling their kitchen. Worth every penny! Thanks again Kathryn and Bill!"

"Normandy met and exceeded all of my expectations!"

"Normandy Remodeling took our outdated condo and turned it into a beautiful home!  We worked with their expert designer, Liz, who helped us upgrade our kitchen, bathrooms, wood floors and entertainment center.  She asked us questions about our likes/dislikes, and then made suggestions and recommendations in creating our new contemporary look.   Their skilled tradesmen had a tough job in that no walls were straight, and the floors were not level.  Despite all the challenges, they pulled it off in delivering a beautiful result.  Thank you, Normandy!"

"We are so pleased that we chose Normandy for our kitchen remodeling project. From the planning stage to the construction and completion all Normandy representatives were professional and efficient. We were especially pleased with our designer Laura Barber. Her vision and talent guided us to our perfect kitchen. We are so pleased with the results and would highly recommend Laura and the Normandy team to anyone looking to have a remodeling project done."

"We've had 3 projects done by Normandy; an addition, basement remodel, and kitchen. All are perfect. We heard about them via a flyer. We felt very comfortable w/ Troy (Pavelko) the first time we met him. He went through the whole project and costs with Barb and I. Normandy was the highest bid but I'll address that later. The porch to back room project started on time. The project manager was Steve Peterson. Whenever we had a question about something he returned phone calls promptly and addressed our concerns. The suncontractors they use are very qualified and do everything "Old School" (high quality, no short cuts). They incorporated brick that had been recovered from an older building that had been razed into the structure. The end result is an addition that doesn't look like an addition. It's better built than the rest of our house. Getting back to cost; My father once said "the cheapest thing you ever buy will be the most expensive thing you ever own." You will pay up going in but we haven't had to have any post-project work done since they have been completed. Barb and I highly recommend Normandy for any remodeling project you have in mind."

"I was very pleased with my remodel.  Ann Stockard was very professional and knowledgeable.  Paul was the  supervisor over the project and he was also very professional and knowledgeable.  All the details were taken care of to make this a smooth remodel.  This is a top of the line company."

"If you're thinking about remodeling your home, go no further than Normandy. We're on our third project... master bath (fantastic! love it!!), third floor study (beautiful, practical, hard working), and we're just about to begin construction on our new kitchen. Liz R. has created a knock-out design. She listens carefully, and then creates fabulous designs that are as functional as they are beautiful. She came up with some ideas that would never occurred to us. Normandy certainly is not the least expensive remodeling option. But, if you are looking for absolute first class designs, finishes, build and craftsmanship, and a professional staff, then Normandy is the place you'll go. I highly recommend this firm."

We used Normandy Remodeling for Kitchen and Bath renovations. Chris was our designer and we couldn't have been more pleased with the design and finished product. The professionalism of the contractors and project managers made the experience very successful. I would recommend the company and Chris to anyone who is looking for excellence in design and satisfaction in the finished product.

"We walked into Normandy's Showroom in Hinsdale not knowing ANYTHING about remodeling. So we asked to speak with someone about completely gutting and re-designing our kitchen. We DEFINITELY had the luck of the Irish that day because we randomly got Gary Cerek. We immediately hit it off with Gary as he patiently explained the design process. Once we decided to go with Normandy, Gary walked us through every step of the way. His experience shone through, his guidance was always right on and the millions upon millions of little details that would otherwise completely overwhelm you were presented in a logical, orderly fashion so that we felt very protected and were led through every decision, milestone and design element by Gary and his design assistant, Ashley Stone. They helped with design, color, texture, lighting, cabinetry, plumbing fixtures and appliance selection. The best though was walking through a canyon of granite and natural stone selections. It would've been overwhelming without their eye for color and their logical approach. I cannot imagine doing this project without a Gary or an Ashley from Normandy to help. I cannot recommend them highly enough. We are completely delighted with the results and would recommend Normandy to anyone contemplating a remodeling job, no matter how big or small."

"This was our second project with Normandy Remodeling and we are happy with both projects."

"We are extremely pleased with our kitchen remodel. We chose Normandy because they have a reputation for quality and a five-year guarantee---so they are motivated to do things right. Our designer, Stephanie Bryant, did an amazing job guiding us through the process, listening to our ideas and improving on them, bringing her deep knowledge and experience to the project. In choosing products, she was really helpful in offerings pros and cons for our choices. She went above and beyond, in terms of taking the time to make sure we were really happy with the design at every step. Our work was extensive, removing a structural wall, adding steel beams, moving plumbing, etc. Bruce Pettingill, our construction superintendent, was fantastic. He seems to know everything about construction, and is a great problem-solver, always explaining our options, being attentive to our concerns and extremely responsive. For example: one morning we awoke to find a fallen ceiling in a room adjacent to our kitchen (not part of the project but that shared a plumbing wall). We called Bruce at 7 a.m. and he was at our house within the hour, and the plumber came shortly after. It turned to be unrelated to the kitchen remodel, but Bruce diagnosed the problem (upstairs bath issue) and explained our options for repairing it, etc. Normandy repaired the drywall and cleaned up the mess at a very fair price. Overall, we felt that the change orders we did (a handful of necessary changes) were reasonably priced. The workers Normandy uses are polite, friendly, respectful and extremely careful with construction mess, etc. In fact, Bruce actually apologized to me when a tradesman was cranky and complaining about some minor issue. I’ve never run into a situation like that with a remodeling project! Remodeling is stressful and messy by its nature (and we lived in the house while the work was being done) but this was about as smooth a process as one could wish for. And their clean-up crew did an amazing job as well. Another example: we had to have a concrete post hole drilled into our finished basement. They covered everything, pulled back the carpet, built a plastic tent and drilled a hole, which was truly a concrete dust nightmare. But somehow, when construction was complete, they cleaned and put everything back in place. Bruce even found us a guy who could refit the carpet around our new post (and was less expensive than our carpet store). We waited six months after project completion to write this review, just to make sure that the follow-up on issues is as advertised. We’ve had a few very minor, non-time-sensitive issues (a sticking screen door, a cracked outlet cover, etc.) which Bruce has taken care of, and we are confident that if anything pressing came up, he or someone from the company would be here within a reasonable amount of time. Re: cost, Normandy is not the cheapest contractor out there, but in this case, you really get what you pay for. Things are done right the first time. The quality workmanship, quality products, attention to detail, Stephanie and Bruce’s commitment to making us happy and the five-year guarantee made it worth it for us."

"Normandy is a first-class outfit. They bring together talented and creative designers, skilled architects, high quality trades and craftsmen, and professional construction management. Normandy won't be the least expensive option, but if you want a great design and a top quality result, it's the company you turn to."

"My kitchen is awesome. Heather was right on top of everything and available anytime I needed her. All of the workers including the cleaning staff at completion were professional and courteous. I highly recommend Normandy. They were on the high end of my budget but well worth the money."

"The workmen / craftsmen were 100% superb. From the men who removed appliances and mountains of debris in record time, to the men who handled the smallest finishing details, all were of the highest caliber. "

"A++++++service!!  So happy that we chose Normandy to perform our remodeling!  We are so happy with the results.  John Long was our project manner and he was a pleasure to work with. He went above and beyond what was necessary to make sure that we were happy and that all work was completed on time.  You cannot tell that this structure was added to our home. That is how seamless the work is!!! "

"We just did a major rehabilitation of our entire first floor.  Normandy Remodeling was fantastic. They did the job on time, totally professional and any issues that came was dealt directly through one contact which made it extremely easy for us. We worked with their designers and they were very professional and they can make alterations with the design if we specify. The quality of the work is guaranteed for 5 years."

"Excellent service. I have used other firms to do remodeling at my house and never have had the quality of service that I have received from Normandy. If there was ever any concern about the quality of the work that was performed on my house, one call to my site Manger, or to my contact at Normandy (yes, you will be assigned a person with whom you will work with from design to completion), and the problem will be solved. Never have I had worked with a contractor/designer who made me feel that I, and my house, came first. In addition, they did so well dealing with permit application and inspection issues, which often are a problem when doing any major remodeling and building project. I not only would recommend them without any reservation, but would use them again, should the need arise."

"We added an addition to our existing 1919 built home. It had been a separate apartment, inlaw that we connected to our Chicago bungalow. It entailed new heating, roof, adding space to home. The process took months because of the permitting process in chicago but once the work began it was a breeze. Normandy did a superb job, especially the project manager Ken Garrison who was always available and listened to our comments and held our hand through the process from the permitting phase to the end. My wife and I can't say enough about, Ken, he really knew his job and knew how to keep the project on time, running smoothly and within budget. we were impressed by the excellent workmanship we saw in the finished prodect. We were also wonderfully impressed and very, very happy with the wonderful designs and attention to detail by Normandy's own Troy Pavelka. Troy was able help us pick and choose details for the home and envisioned details that we would not have thought about. We have continually recommended Normandy to all our friends and family. We love our new, old house!"

"We used Normandy Remodeling to put an addition on our house. They were superb. They did what they said they were going to do. They were on time. They had a foreman who appeared every morning first thing and supervised the guys and made sure they were on track. The only delays were from the city of Chicago in getting the permits. Once they started, they kept right at it. They were clean and neat. They made a special dumpster because it wouldn't fit otherwise. They did a super job. We would recommend them highly. They were pricey but they were worth it. I would love to have them come back."

"The people are what made this experience so great! I could always count and depend on them to get the job done and I would recommend Normandy Remodeling to anyone!"

“Thank you for giving me the most beautiful kitchen I have ever had.”

“Overall it was a very good experience. Everyone we worked with was courteous and professional. We had no problems with the workers or the job site. We were very satisfied with the finished product.”

“Ken and Tony did a great job so a big thank you to them. I would highly recommend Ken to anyone, he did a great job. It has been nothing but a pleasant experience with him.”

“You have given us a beautiful and very enjoyable addition to our home of 38 years. Our kitchen addition has been described as “perfect” by many who visit. Our first floor bathroom is also perfect for us. Thank you!”

“We were very satisfied with how our home turned out. Thank you Normandy.”

“Walter and Troy were very professional and I cannot give them a high enough rating. We were very pleased with the project overall.”

"Three bathrooms were renovated, two fully renovated and one partially renovated.  The work was done wonderfully starting with meeting with company representatives Troy Pavelka who went over designs and helped pick out fixtures, tiles etc. The work was done by Walter Peterson in an exceptional manner. Walter was meticulous and a true craftsman. He is a true professional who made the experience very enjoyable and rewarding."

“My neighbor came over to see the remodel and loved everything…she also said “You must have a very creative person designing this for you.” Yes, we do!”

“Thank you for being there when we needed you. Even though almost nine years have passed since Normandy completed the addition to our home, it is comforting to know we could rely on you when we needed to. You took care of the problem with our bathroom in a timely manner, and the craftsmen provided the high quality service we are used to receiving from Normandy. We will continue to highly recommend you to our friends and family.”

“It was a pleasure working with Ann and Walter. We are very satisfied with the results.”

“I am writing to let you know how much I love my new Normandy kitchen. It’s so beautiful, and just as important, the quality is amazing! The finished design is very elegant and unique. And, as my family and friends tell me, the kitchen is very ‘me’. Thank you all for a job very well done.”

“When I contracted with Normandy I wanted a company I could trust to complete the project on time and within budget. I needed a company that would take care of all the details and handle all aspects of projects especially dealing with the various contractors that would be needed. I don’t think I could have picked a better company than Normandy. They made the project as stress-free as possible. They took a tired old home and made it into a home that we will comfortably and happily live in for years to come.”

“We would like to thank everyone at Normandy who cared and worked so hard on our project. Our home is now a larger more beautiful place. Stephanie was very knowledgeable and patient, always having time to help and work with us. Scott went over and above to make our project the complete success that it is. He went out of his way to be here personally and immediately be available whenever we called for anything at all. That was always very appreciated.”

"We want to thank your company for doing a top quality job on our recent addition. All your crews and subs were skilled, adaptable and professional. We\u2019re proud of our addition and your company should be, too. We would highly recommend your firm to our friends and family for building and remodeling."