“Choosing Normandy Remodeling for our kitchen remodel was one of the best decisions we ever made. Terry Tondelli, the designer and Paul Ondorisim, the project manager, proved to be extremely patient, courteous and professional. All of the various craftsmen from plumber, electrician, carpenter, etc. were also very professional and courteous and made sure to keep disruptions to a minimum. We would heartily recommend Normandy to anyone looking to have any remodeling done to their house.”

“We are extremely pleased with our kitchen remodel. We chose Normandy because they have a reputation for quality and a five-year guarantee—so they are motivated to do things right. Our designer, Stephanie Bryant, did an amazing job guiding us through the process, listening to our ideas and improving on them, bringing her deep knowledge and experience to the project. In choosing products, she was really helpful in offerings pros and cons for our choices. She went above and beyond, in terms of taking the time to make sure we were really happy with the design at every step. Our work was extensive, removing a structural wall, adding steel beams, moving plumbing, etc. Bruce Pettingill, our construction superintendent, was fantastic. He seems to know everything about construction, and is a great problem-solver, always explaining our options, being attentive to our concerns and extremely responsive. For example: one morning we awoke to find a fallen ceiling in a room adjacent to our kitchen (not part of the project but that shared a plumbing wall). We called Bruce at 7 a.m. and he was at our house within the hour, and the plumber came shortly after. It turned to be unrelated to the kitchen remodel, but Bruce diagnosed the problem (upstairs bath issue) and explained our options for repairing it, etc. Normandy repaired the drywall and cleaned up the mess at a very fair price. Overall, we felt that the change orders we did (a handful of necessary changes) were reasonably priced. The workers Normandy uses are polite, friendly, respectful and extremely careful with construction mess, etc. In fact, Bruce actually apologized to me when a tradesman was cranky and complaining about some minor issue. I’ve never run into a situation like that with a remodeling project! Remodeling is stressful and messy by its nature (and we lived in the house while the work was being done) but this was about as smooth a process as one could wish for. And their clean-up crew did an amazing job as well. Another example: we had to have a concrete post hole drilled into our finished basement. They covered everything, pulled back the carpet, built a plastic tent and drilled a hole, which was truly a concrete dust nightmare. But somehow, when construction was complete, they cleaned and put everything back in place. Bruce even found us a guy who could refit the carpet around our new post (and was less expensive than our carpet store). We waited six months after project completion to write this review, just to make sure that the follow-up on issues is as advertised. We’ve had a few very minor, non-time-sensitive issues (a sticking screen door, a cracked outlet cover, etc.) which Bruce has taken care of, and we are confident that if anything pressing came up, he or someone from the company would be here within a reasonable amount of time. Re: cost, Normandy is not the cheapest contractor out there, but in this case, you really get what you pay for. Things are done right the first time. The quality workmanship, quality products, attention to detail, Stephanie and Bruce’s commitment to making us happy and the five-year guarantee made it worth it for us.”

“We chose Normandy Remodeling to remodel our kitchen because of their stellar reputation in quality building and outstanding workmanship. We have been enjoying our kitchen for over seven years. Our designer was very knowledgeable in helping us select colors and materials. I have to say that they listened to me and made sure they included everything in the design that was important to me since I was the one that would be doing most of the meal planning and cooking. We are still getting compliments from guests who are seeing our kitchen for the first time. They are taken back by the beauty of the cabinetry, woodworking and the fine workmanship. We also love Normandy because they stand behind their product; if a problem occurs they are there to fix it immediately. We cannot say enough about Normandy Remodeling.”

“We worked with Normandy Remodeling on a major renovation. They listen and were thoughtful about the our needs and budget. What’s more, their architecture team is creative and solution oriented while the builders know how do a job right the first time around!”

“We used Normandy to refresh our home in Glen Ellyn in 2012 including a two story addition with a full basement as well as a new kitchen, redo of baths, new windows, new roof, new HVAC,…basically we touched the entire house. The project took just under 6 months. We could not have been more pleased with the job that Normandy did. They were on time and on budget, were very responsive to our needs, had great design ideas, and executed the project very well. This was a major project for them and for us and we would highly recommend Normandy if you are considering a remodeling project…..they get 5* from us.”

“We had a wonderful experience working with Normandy Remodeling and architect Vince Weber and building manager Al Lovas several years ago in order to build an addition onto our vintage 1920’s tudor-style home. Vince was terrific to work with from the start. He listened closely to what we were looking for in our project in style, scope, and budget. He was very attuned to what we were striving to achieve and introduced exceptional ideas to bring our vision into a reality. Vince is creative, enthusiastic, and reliable. Al was our building manager who kept the whole project moving amazingly smoothly. He was our contact person for every detail of the building project, so there was only one call to be made if and when there was a question. The project moved along so smoothly, that the job was completed one month early! What a great surprise! We think the entire project turned out beautifully. We love our addition and can’t imagine life without it! We are so pleased with our experience with Normandy and we highly recommend Vince, Al, and Normandy Remodeling!”

“Everything that was done was done to the highest quality. The people there were thoughtful, they anticipated problems, they solved problems. Our kitchen remodel did not go perfectly — there were some issues with the flooring materials and with the faucet that was ordered — but it cost us time, not money. Designer Troy Pavelka was exceptionally attentive — a call did not go unanswered. And his design solved problems in a solid way — it looked good, it worked, and it was in keeping with our more than 100-year-old home. Supervisor Chris Beck was similarly on the ball. We are exceptionally satisfied with the final result. And we would use them again — even though they are not cheap. But you got what you paid for.”

“We had a terrific experience with Normandy. After researching companies in the area, several friends recommended Normandy and we scheduled a meeting with Vince Weber to discuss remodeling our kitchen. It was immediately clear that Vince was a fantastic architect and that he really cared about our opinion. He was also very sensitive to our budget and never pushed to go above it. The Normandy remodeling team was incredibly professional. They kept to their timeline and kept everything contained to the kitchen so we never had to deal with a mess outside of the construction area. The team was very responsible and accommodating. We absolutely love our new kitchen – it brings a smile to our faces each morning during breakfast and every evening gathering around our beautiful center island preparing dinner. Vince Weber and the Normandy team really are terrific to work with – we are already planning a second project for next year with them!”

“Normandy has exceeded our expectations again on our second project with them. Nine years ago they completed our gorgeous master suite and recently finished our new hall bathroom. Troy Pavelka, Architect/Design Manager, did a fantastic job designing our project with the most current materials on the market. Joe Campea, Superintendent, led the construction and completed the job ahead of schedule. The reasons we used Normandy a second time included the excellence of the design and materials, the superb coordination of construction projects, the quality of the work, and the great communication and friendliness of the team. We enjoyed being able to look at a variety of different materials right in the showroom and make our selections with the help of the designer/architect. The whole process went very smoothly. Thanks again, Normandy!”

“We worked with Leslie Lee to build the most incredible back porch. The design completed our house in a very elegant way. The construction quality is exceptional. Every time we entertain on the deck, our guest rave about the space and we always mention how pleased we were to work with Leslie and Normandy on the project.”