“Normandy placed a 14×13 addition onto the back of our home (off of existing 13×12 kitchen) and remodeled our existing kitchen to create one new kitchen/family room.  Overall, the project went well! We initially met with Terry to discuss the project. She was extremely easy to work with and highly professional. Once the overall scope of the project was determined, Terry got to work on the drawings. Once the drawings were finalized, Terry assisted us with the selection of the counters, cabinets, tile, etc. The Normandy showroom is quite impressive. I loved how everything was under one roof, I was able to meet with Terry and see the showroom – all in one visit. Terry was also careful to stay within our budget at all times.  Our superintendent Rick was great to work with on site and always available via phone. He was highly qualified, professional and courteous. The project always ran ahead of schedule, even though there were a few minor hiccups (i.e. weather, old home). Because of his knowledge and experience, he was able to deal with any issues that arose during construction and communicate with the crew and vendors to ensure that the work got done on time and properly. Throughout the project, Rick provided updates and communication regarding the project so that we would know what to expect and when – there were no surprises.  The project was planned, organized and managed from start to finish with professionalism, knowledge and courtesy by Terry and Rick.”

“We were tired of all the little things that were going wrong with our master bath–loose tile, leaking shower drain, poor space use, no storage, etc.  I had seen Normandy’s ad and after some investigation, we’d thought we’d give them a try. They were everything they said they were — great design, on time, on schedule, very professional, and probably the cleanest contractors I have ever worked with. Ann Stockard, our very creative designer, worked with us on every detail, from beginning to end.  They were so thorough, we didn’t even have a punch list at the end of the project.  They even discovered a plumbing problem original to the house that they fixed.  When the project was completed, it was completed.  Our master bath was so beautiful when it was finished, I was almost afraid to use it for fear of messing it up!  With Ann’s design and Normandy’s execution, our remodeled master bath won Normandy a First Place 2010 Remodeling Excellence Award from the National Association Remodeling Industry (NARI) of Greater Chicagoland in the Residential Bathroom $30,000 to $60,000 category. Friends and family ask if they can book a “day at the spa”.  It’s been over a year and the master bath is as beautiful as the day they finished and everything is working the way it should.”

“In my opinion on a scale of 1 to 10, I would score them 20.  They are right there to help you with everything and have a supervisor, who ensures everyone is doing their job.  They ask your concerns right there and cater to the same.  I will use their services in future.”

“I want you to know how much I appreciate all of the hard work, effort and energy you put into my kitchen design. I know it was no small undertaking and working with someone like me can be challenging at times. You were always very patient and accepting of all my questions and requests. Using your vision and talent and then what amounted to approximately 20 or more kitchen magazines from me with their pages tagged and corners turned, you created my “dream” kitchen. I do love it and appreciate the warmth and beauty that it has brought to my home. The kitchen is always the central gathering place and now it is also a place of outstanding beauty.”

“Just wanted to write a little note to thank you for our wonderful new kitchen and addition! And to also thank you two for all your hard work on the project, you were both wonderful to work with.”

“It was a great experience working with Normandy Builders from beginning to the end. My Designer, Kathryn O’Donovan was excellent and always in contact with me throughout the remodel. Ken Garrison, the Project Supervisor, was a pleasure to work with and was always in touch and always reachable. My kitchen remodel was finished ahead of schedule and the end result exceeded my expectations. I would highly recommend Normandy Builders.”

“I recently attending a Normandy Kitchen Remodeling Seminar hosted by Ms. Leslie Lawrence. The seminar was fabulous due to Ms. Lawrence’s ability to connect with the attendees. She was extremely knowledgeable and informative, yet warm and friendly. I immediately knew she was the person I wanted to work with in updating my kitchen. We scheduled an appointment for her to come to my home. I really didn’t know what I wanted. She knew all the right questions to ask and had exactly the right ideas for what I was hoping for. She took our conversation and put it into drawings. It was as if she could read my mind, when I couldn’t. She promised me WOW, and her drawings certainly delivered. She not only captured my hopes, dreams, and wants—she exceeded them.”

“Jim and I want to say “thank you” for the fantastic job you did completing our kitchen and flooring remodel. You are a master with scheduling and kept the project moving seamlessly. When there was an issue you helped to solve it! We are so pleased with the subcontractors — never have we had a group of people in our home working who were more respectful, thoughtful of our presence and neat. They always left our home clean. We appreciate that! Jim and I are thankful for the effort you put into our project — your hard work shows! Our kitchen is everything we hoped it would be and the floors are beautiful. Thanks again for helping us achieve our dream of a beautiful, updated home. We look forward to our next project with Normandy!”

“They did a complete kitchen remodel.  They are a top company that has a lot of class.  As I told them, the whole project exceeded my expectations. It was a nice and neat job that everything fit together perfectly. “

“Tony – Don and I would like to extend our sincere appreciation for your advice last week. You and your company are truly a first class operation. Over the past years we have enjoyed the work Normandy completed on our dormer and staircase – we were very fortunate to have you improve our home. Many thanks.”