“I am very satisfied. I am pretty persnickety about remodeling. I have no complaints. They took care of our problems. They were very timely in getting back to us. There was no time wasted. Very professional and I hope other people have this experience.”

“We want to thank you and everyone at Normandy for the professionalism you all displayed. Your workers were all great. I honestly enjoyed the entire experience. We no longer have an ugly basement. Now we have a unique and wonderful Normandy apartment.”

“For the second time Normandy has exceeded our expectations! Joe and I would like to express our sincere satisfaction and how thrilled we are concerning our lower level remodel. Every concern and detail was addressed in a very timely manner without hesitation. We thank you for having such professional detailed tradesmen that treated us with respect on a daily basis. They take pride in their work making sure it was up to the quality we expected. We will never hesitate to recommend Normandy Construction.”

“Vince, I saw you got a shout out in the most recent Normandy newsletter for your project in Glencoe. Congrats. I’m not surprised to see you getting recognized for ‘staying true to the home’s original style, scale and proportion’. That is something that was so important to us, and one of the biggest reasons we went with Normandy—we knew you got it, too. It’s been four years since we moved into our new-old house and we still love it as much as we did day 1!”

“Thank you for the nice job you did in our house. Everybody in our family is happy and grateful. Looking forward to more business with you.”

“Jennifer, thanks again for all of your help through the process. You and everyone at Normandy did at great job.”

“Gary, we love the changes you made to our house. As you told us when you showed us the drawing, our home really does look that good! Your vision for our dated and unattractive façade truly came to life through the skilled work of Chris Beck and his talented crew. Here’s my favorite comment: ‘Patti, I dove right past your house…I didn’t even recognize it!’”

“Normandy placed a 14×13 addition onto the back of our home (off of existing 13×12 kitchen) and remodeled our existing kitchen to create one new kitchen/family room.  Overall, the project went well! We initially met with Terry to discuss the project. She was extremely easy to work with and highly professional. Once the overall scope of the project was determined, Terry got to work on the drawings. Once the drawings were finalized, Terry assisted us with the selection of the counters, cabinets, tile, etc. The Normandy showroom is quite impressive. I loved how everything was under one roof, I was able to meet with Terry and see the showroom – all in one visit. Terry was also careful to stay within our budget at all times.  Our superintendent Rick was great to work with on site and always available via phone. He was highly qualified, professional and courteous. The project always ran ahead of schedule, even though there were a few minor hiccups (i.e. weather, old home). Because of his knowledge and experience, he was able to deal with any issues that arose during construction and communicate with the crew and vendors to ensure that the work got done on time and properly. Throughout the project, Rick provided updates and communication regarding the project so that we would know what to expect and when – there were no surprises.  The project was planned, organized and managed from start to finish with professionalism, knowledge and courtesy by Terry and Rick.”

“We were tired of all the little things that were going wrong with our master bath–loose tile, leaking shower drain, poor space use, no storage, etc.  I had seen Normandy’s ad and after some investigation, we’d thought we’d give them a try. They were everything they said they were — great design, on time, on schedule, very professional, and probably the cleanest contractors I have ever worked with. Ann Stockard, our very creative designer, worked with us on every detail, from beginning to end.  They were so thorough, we didn’t even have a punch list at the end of the project.  They even discovered a plumbing problem original to the house that they fixed.  When the project was completed, it was completed.  Our master bath was so beautiful when it was finished, I was almost afraid to use it for fear of messing it up!  With Ann’s design and Normandy’s execution, our remodeled master bath won Normandy a First Place 2010 Remodeling Excellence Award from the National Association Remodeling Industry (NARI) of Greater Chicagoland in the Residential Bathroom $30,000 to $60,000 category. Friends and family ask if they can book a “day at the spa”.  It’s been over a year and the master bath is as beautiful as the day they finished and everything is working the way it should.”

“In my opinion on a scale of 1 to 10, I would score them 20.  They are right there to help you with everything and have a supervisor, who ensures everyone is doing their job.  They ask your concerns right there and cater to the same.  I will use their services in future.”