"Can’t speak highly enough about Vince and Brian P. Big fans. Love our new space. I can’t wait for our next big project with them."

"We just finished our second remodeling project with Normandy at this house, and we're very pleased with the experience, and with the finished product. Our experience is that remodeling requires three key elements: an excellent designer, an excellent construction manager, and excellent trades. If any one of those is lacking, it causes big problems. Normandy has shown that it has all three. Our designer did a great job envisioning the job and planning it, our project manager was experienced, diligent, and respectful of our living space, and the trades, without exception, were skilled and committed to doing a good job. Normandy doesn't cut corners--they do the job right. There is high quality in their design, their materials, and their work."

"Project was completed ahead of schedule!"

"We just completed our second renovation project with Normandy and we have been more than pleased for the second time!! Our master bath is beautiful and everything else was also done to perfection. Thanks Maury for the design and Daryl for the execution!!"

"Over the last few years, my husband and I have been updating a 1970’s home. We started with the outside because we could agree that we needed new landscaping, siding, driveway, and front walk. However, we left the inside for last as we were having difficulty coming up with a shared view as to what to do. All we knew was we wanted to tear down the wall between the family room and kitchen and renovate both spaces to make one great room. Kathryn O'Donovan (our designer) was great at helping us navigate all the design choices and product selections. She came up with a beautiful design. One of our favorite elements in the design was to convert an old wet bar in our family room into a built-in “beverage center” that appears to be a piece of furniture recessed into the wall. Kathryn listened to us and gave us logical explanations for how certain choices would or would not work. She spent hours with us at the design studio helping us make our selections. Kathryn was also very responsive during the construction process. A few days before our honed quartz countertops were to be installed, Kathryn learned that the countertop supplier, who was just venturing into honed quartz products, wanted its customers to sign a waiver stating that we realized that a honed surface could be scratched or marked more easily and that they would not warranty the surface. We were reluctant to sign such a waiver. Even though Kathryn felt the honed countertops would not pose a problem, she listened to our concerns and switched gears. She helped us select a polished quartz countertop. It was installed two days later. And to be honest, we like this polished countertop as much if not more than the first choice. We were equally pleased to work with Daryl Kemp, our project manager/superintendent. He kept us well informed as to what would be happening each day by either calling us or sending an evening e-mail. We always knew when trades people would or would not be coming to our home. Daryl went above and beyond to make sure we were satisfied. The original design for our undercabinet lighting was puck lights. We did this in order to save on cost. However, Darryl felt we would be unhappy with the lighting as the light rail would not hide the pucks. He thought we should have recessed strip lighting instead. And he found money in his budget to do this at no additional cost to us. Lastly, Daryl is very helpful. He and my husband spent a couple of hours installing the kitchen television in the specially designed cabinet nook. Overall, we are very pleased with Normandy’s work for several reasons. First, the work was completed on schedule. We were leaving for an overseas trip and told Normandy that we did not want to start the remodel unless they could finish before we left. They completed it two days early. Also, Normandy adhered to their budget. Once we received the project price for Normandy’s work, we realized that the amount was a little higher than we wanted to spend. So, we asked Kathryn how often Normandy stayed within or exceeded the quoted budget. Kathryn said that barring any hidden or unforeseen conditions behind walls that we were tearing down, that Normandy worked hard to come in at the project price. And they certainly did. At the end, the total project cost was less than 1% over the original project price. Normandy employs professional and excellent tradespeople. For example, Normandy’s electrician, Freddie, discovered that our electrical panel was obsolete and potentially a fire hazard. In fact, new circuit breakers could no longer be purchased for this particular electrical panel. Electricians had to purchase refurbished ones. Consequently, we followed Freddie’s and our PM Darryl’s advice to replace and enlarge the electrical panel for $300. Had we waited until we were ready to sell and trying to pass a house inspection, we figure it would have cost a lot more to make the needed change. Lastly, Normandy addresses and resolves problems effectively. For example, we learned a few days before starting demolition that the dumpster was going to be placed on our recently installed concrete driveway. Normandy asked us to sign a preconstruction checklist stating that they would not be held accountable if the dumpster left any cracks in the cement. We felt uncomfortable signing off on that item so Normandy modified their plan to place the dumpster on the grass adjacent to the driveway. Except for a little grass re-seeding, which we expected, no damage was done. We are definitely pleased with our kitchen/family room remodel. We highly recommend Normandy to others."

"We used Normandy for our 1st floor remodeling project. Our designer, Kathryn O'Donovan, was and is a consummate professional. From our very first design meeting with her, to our very last, Kathryn was uber prepared, organized, knowledgeable, professional, supportive AND a lot of fun to work with. She had brilliant design suggestions or options for us to consider, but always let us lead with "our vision" on how we wanted the project to be realized. Our project Superintendent was Eric Rieman and he truly is outstanding at his job. Eric explained the project's timeline so we knew what was happening exactly when. He was able to have each stage of the project flow seamlessly into the next and we were very satisfied that there were almost no "down days". He was courteous to the point of being aware of our family's schedules and travel dates and was able to have some critical projects completed during our absence so as not to interfere or interrupt our family life even more so during a project of this magnitude. Eric was consistent with his communication with us; always answered our questions promptly, offered flexibility when we needed it, offered solutions when warranted... The patience and grace he showed us is truly remarkable when one knows he probably has been asked the same questions a thousand times over by many different homeowners. We give Kathryn O'Dovovan, Eric Rieman and the Normandy Company our highest recommendation. We look forward to using them in the future!"

"I saw the flyer in the mail. I never look at mail marketing flyers. Ever. This one caught my eye; it was our neighbor’s house on the northwest corner of Indiana and Washington. It sold in one month. It’s not unusual for properties in our area of Wheaton to sell quickly. Our neck of the woods is four blocks from downtown Wheaton. A pleasant ten-minute walk to downtown Wheaton. But, when my eyes focused on the photographs in the mailer, I saw a beautiful, pinch-me perfect kitchen. Then a slight feeling of panic struck me. I casually walked into my kitchen which is the original kitchen of the 1921 mission style home we purchased back in 2011. And as I typically do—being the hyper-aware person that I am—decided at that moment a bigger kitchen was needed. Dave and I resolved to go through a major kitchen renovation. We would take our galley kitchen and expand it 25’ x 16’ with all the newest appliances. Did I neglect to mention that neither one of us has ever gone through a kitchen renovation? Or any other sort of renovation for that matter? I really can’t count the time I was seven years old and my dad turned our porch into a living room. I only recall this because I impaled my foot on a nail, and my mom was yelling about scurvy or something. The basic rule of thumb in any sort of major investment is to obtain three estimates. We followed that rule. The first guy seemed to run his company on a sad island with a population of one. I could only assume this because his proposal was based on a single visit and the presentation of his proposal was one page. He was a no-small-talk kinda guy, and to be quite honest, his lack of swearing made me uncomfortable. Oh, and he left us to hire all the subs. NEXT. Speaking of one-page proposals, Air Room doesn’t do anything using one page. If I can recall anything about Air Room, it’s the fact that they waste a ton of money on marketing, the up sale. Have you ever walked into Target, with the sole purpose of buying cheap sunglasses and walk out of there with a new showerhead, broom (with attachable dustpan), assorted colored highlighters, and some Jack Daniels (they had it on sale), even though you didn’t need it? This is an example of Air Room’s waste of money on marketing. For people who get easily distracted like me, the paper is shiny. The photos seared through my pupils, and it appeared that I was immediately transported into that glossy photo of a gorgeous kitchen making kale, and we don’t even eat kale. I need to mention the curly-haired blonde lady who helped us. I can’t recall her name. I can recall her personality which was a heaping scoop of hyper Evangelist with a smidge of Billy Blanks thrown in. Each proposal they provided was basically $70,000 over our budget. They never took our budget into consideration; it was always what Air Room wanted. NEXT. Maury from Normandy came to our home and Dave and I liked his informality. So far—ten seconds in—he seemed just like us. Wait. Nobody is just like us. He had a forthright approach which we found refreshing. He wasn’t trying to sell us the Taj Mahal. He was genuinely trying to help us put on paper and then later concrete, wood, quartz, and slate, what we have been conjuring up in our brains for the last few weeks. We walked outside to look at where the addition was going to go. I had asked Maury if they were responsible for the tree. The beautiful 72-year-old oak that we were going to dismember and murder to make room for a bigger kitchen. To gain more equity in the home as we rationalized. Instead of Maury saying, ‘That beautiful tree has had a good life. We can use her to make more shiny marketing materials,’ he instead just said, “No.” He provided us contacts to remove our tree. Dave and I are not strangers to tree removal, and we know we got robbed with the first tree we had to take down. The second tree we decided to remove ourselves which landed on a part of our fence and slightly damaged a small animal refuge area of our environmentally conscious neighbors. We gave Maury our number to meet on a budget, and we gave him a vision of what we wanted in our new kitchen. Dave and I liked Normandy because: 1.There weren’t excessive, shiny marketing materials to magically transport me into a cashless world where everything is free and thinking that I really could be the next Julia Child given a kitchen the size of New Hampshire. 2.What we had envisioned from our minds and with suggestions from Maury, the plan was precisely what we wanted. 3.We felt they had our backs. Sometimes when you go through something major in your life—and I would rank a kitchen renovation high up on the list of major stuff in your life—right next to needing intervention if you put your Christmas lights up ten minutes after Halloween—you need someone to say, “Back away from the ledge. I got this.” However, we suppose the most important point to make is we unexpectedly took on this renovation the same way you would tend to a newborn. We had so many questions, but Maury provided us with answers that didn’t make us run for the hills like a plain white van which slows down but doesn’t offer you candy. When we met the boss, Matt Weber, he slightly reminded me of Hermey, the wanna-be dentist elf from the 1964 classic version of Rudolph the Red Nosed Reindeer. I only say this because he had this big flip of luxuriously thick blonde hair, which was shortly shaved a few weeks later because of the intense, humid, and sweaty heat wave that hit the week after we removed our air conditioning units. As you can imagine with four German shepherds and the recent fallen old oak that now brought on the attack of stink bugs, our newborn renovation, as well as its naïve parents, were hot, sweaty, and killing flat smelly bugs for weeks. I gave Matt a hard time at first. I freely admit it. I talk a lot of smack for someone who falls over when putting on their underwear. But, I just wanted to be sure he knew how to deal with difficult people. Like me. At the same time of getting to know Matt, we also met a wide range of different crews: 1.The first group had to pour the foundation. The man who was in charge was probably yelling in German because it’s a lot scarier than yelling in English. He kept his guys in line, making sure they were doing their jobs and not standing around like one of our local cops at the barbershop. 2.The second crew came to build the framing and knock down the wall. The crew’s boss, Nick (who was really Leonardo DiCaprio researching for his new movie role as a mob boss in the construction business), was great. Him, along with the rest of his crew, were professional, clean, kind, and liked my dogs. When they knocked down the wall, the heat wave was gone. The cold snap decided to see how fast I could lose a toe to frostbite. This was also the time they discovered asbestos above our old kitchen area. I played on an asbestos floor when I was a little kid which probably explains a lot. I think my mom fed me asbestos every morning before I went to school. Oh, wait. That was oatmeal with lead paint chips. So, things were at a standstill for a few days to determine if the asbestos was good or bad (it was good), and then get someone in here to remove it all. On that day, my home took on the image of a triage unit with men covered from head to toe in protective sterile, white clothing. The surgery took place to remove the benign asbestos from our frozen premises. Matt sent in samples to the ZAI Trust, and I submitted paperwork to them. It was nice to get some cash out of it and didn’t even realize the trust existed because we were new parents to a newborn renovation, which was still being developed. Normandy had our backs. The men who took care of our tilework, ductwork, insulation, siding, electrical, plumbing, drywallers, cabinet installers were very nice, courteous, patient, and tolerated all four dogs as well as myself as I strained to understand what they were saying to me. At least within my home during these tumultuous times, anyone I came across was very accommodating, and I tried to be the same in kind. Don’t you wish everyone could be like that? After all the planning, dust, stink bugs, sawdust, dirty dogs, heat waves, cold snaps, hammering, drilling (thank goodness, I’m deaf but my neighbors aren’t), tree cutting, and feeling displaced with everything out of place, we are finally finished. Don’t ask us if we’re happy. I wouldn’t be writing this if we weren’t. Our kitchen looks exactly as we had envisioned it. Only better. PERFECT. Thank you to Normandy for hiring Maury Jones and Matt Weber and contracting subs who know their business. I plan to take beautiful pictures and post on social media naming your business and praising the transformation. Of course, you can always take professional pictures and put them on shiny paper for marketing purposes. We wouldn’t be opposed. Dave and Nancy Chovancek Your Best Clients Ever"

"I met with Maury Jones of Normandy Remodeling at my home, to discuss finishing my basement. Maury was very professional and easy to talk to. The before and after of our basement is hard to believe! He was a real pleasure to work with, walking us through the entire process from high level photo renderings, to blueprints to completion. Kelly McDermott helped us at the Normandy showroom with picking out the finishes, colors, all of which came together beautifully! The site foreman, Eric Rieman, was terrific. He was on the job site every day checking in and making sure everything ran smoothly - which it did. On a day when the forecast was calling for heavy snow, Eric personally carried the doors that were delivered from the garage down to the basement, so I could park my car in the garage! Talk about customer service! Highly recommend Normandy Remodeling! We are already thinking about what our next project could be..."

“I want to thank you for all your time and effort in assisting me. I definitely will pass your name on to anyone who is looking for a quality builder.”

“Everything is just beautiful! Any little problems that came up were taken care of. It was really a great experience. I would absolutely recommend them to other people. Ann and Rick were spectacular. They did such a great job!”

“As I write, I’m sitting in the room just added to our home by Normandy. We have been totally impressed by the way your company is run. Everyone involved was enthusiastic and considerate. They treated our property as if it were their own. We’re delighted with the results of the work, but also we’re glad to have the privilege of seeing work done so well. Your people were responsive and courteous to a degree we don’t meet often enough.”

“Please write down that Normandy Builders are off the charts excellent. We had absolutely no problems. Mark everything as “above and beyond”, the highest marks you can give on every question, please.”

“Tony and I would like to take a moment to thank you for the beautiful work that you did on our room addition. We are so happy with the results. It is everything we wanted and turned out better than we imagined. We look forward to enjoying our new family room for many years and without any hesitation would highly recommend Normandy Builders. Thank you for everything.”